Information covered
This policy will cover information supplied through accounts, checkout, order tracking, support and marketing forms, together with limited device, security and usage data generated when the site is used.
How information will be used
Customer information will be used to operate the store, process and deliver orders, prevent fraud, answer support requests, meet legal obligations and send marketing only where an appropriate permission or other lawful basis exists.
Processors and international transfers
Approved providers may process payments, host the store, deliver parcels, provide analytics or handle support. The final policy will name the relevant categories, transfer safeguards and locations after those providers are selected.
Retention and security
Retention periods will follow the purpose of collection and applicable accounting, consumer and legal requirements. Access controls, encryption in transit and provider security reviews will be part of the operational standard.
Your choices and rights
The final policy will explain how to request access, correction, deletion or restriction where applicable, how to withdraw marketing consent and how to contact the relevant privacy regulator.
Contact
Privacy requests will use a dedicated contact route before personal information is collected. Do not send sensitive health information, full payment-card details or cryptocurrency keys through a support form.